Olivia is a graduate with honours from the Academy Canada Massage Therapy Program (2025) and is a member in good standing with the CMTNL. She is proud to be part of the Vital team and looks forward to supporting clients in achieving their health and wellness goals.

With a lifelong background in athletics, Olivia has been actively involved in sports from a young age. Following high school, she developed a strong passion for strength training, particularly powerlifting, where she competed for several years. This experience has given her a deep appreciation for the role of rehabilitation in recovery, as well as a strong understanding of body mechanics and the importance of targeted exercise in injury prevention.

Olivia is trained in therapeutic and deep tissue massage and is committed to ongoing professional development to expand her skills across a variety of treatment approaches. She is dedicated to working with a diverse clientele, focusing on pain relief, improved function, and the prevention of future dysfunction.

Olivia is a graduate with honours from the Academy Canada Massage Therapy Program (2025) and is a... Read More

Steven Hendriks BKin, CSEP

Registered Kinesiologist

Steven has been practicing as a Kinesiologist for nine years. He completed his Bachelor of Kinesiology at Brock University in 2016, followed by post-graduate studies in Exercise Science for Health and Performance in 2017. To further expand his clinical skillset, Steven is currently enrolled in the Massage Therapy program at Academy Canada, with an expected completion date of February 2026, allowing him to integrate manual, hands-on therapy into his practice.

Steven brings extensive education and experience in both the wellness and rehabilitation settings and is committed to providing the highest quality of care to his clients. He is a CSEP Certified Clinical Exercise Physiologist and a certified Kinesiologist. Over the course of his career, he has developed specialized expertise in motor vehicle accident (MVA) rehabilitation and return-to-work testing and training within a multidisciplinary environment.

Steven also focuses on corrective exercise and movement education for a diverse clientele. In addition, Steven has completed Fascial Stretch Therapy Level 1 training, a whole-body, table-based stretching approach that uses specialized techniques to release muscles, fascia, and joints to restore and maintain flexibility.

Steven Hendriks BKin, CSEP Registered Kinesiologist Steven has been practicing as a Kinesiologi... Read More

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Suzanne LaCour, BPE, BEd, RAc Registered Traditional Chinese Medicine Acupuncture Practitioner

Suzanne is a compassionate and highly trained Registered Acupuncturist dedicated to helping her clients restore balance, vitality, and overall well-being. A graduate of the Canadian College of Traditional Chinese Medicine and Acupuncture with a Diploma in Acupuncture, Suzanne blends time-honored healing traditions with a modern understanding of movement and the human body.

Her treatments may include acupuncture needling, fire cupping, ear seed therapy, tongue diagnosis, Gua Sha, and Meridian Massage — carefully selected to meet each client’s unique needs. Suzanne approaches every session with calm, grounded energy, creating a safe, welcoming, and inclusive space where clients feel truly supported.

With degrees in Physical Education and Education, Suzanne brings extensive knowledge of anatomy, movement, and rehabilitation into her practice. Her years as an educator shaped her empathetic, confidence-building approach and her deep belief that every person deserves to feel seen, valued, and understood. She carries this philosophy into her clinical work, ensuring clients feel they are more than their symptoms — they are whole individuals on a healing journey.

Suzanne has also spent many years working in multidisciplinary clinics as a rehabilitation coach, collaborating with healthcare professionals and supporting clients through recovery and transformation.

Passionate about empowering others, Suzanne is committed to walking alongside you on your health journey — helping you heal, restore balance, and live a vibrant, beautiful life.

Suzanne LaCour, BPE, BEd, RAc Registered Traditional Chinese Medicine Acupuncture Practitioner ... Read More

Erica Norman, BEnd, MScPT

Clinic Director & Registered Physiotherapist

Erica discovered her love of movement through dance at age four and trained in Cecchetti ballet for ten years before becoming an instructor with The Dance Centre.

She later completed a Bachelor of Mechanical Engineering at Memorial University of Newfoundland in 2015 and worked in both the energy and biomedical sectors.

After experiencing rehabilitation firsthand following a health challenge in 2017, Erica was inspired to pursue physiotherapy. By 2019, she completed a Master’s in Physiotherapy at Glasgow Caledonian University, Scotland, where she also volunteered with the Jordanhill Rugby Club as a physiotherapist and first responder.

Erica has since pursued additional training in concussion rehabilitation, pelvic floor dysfunction, acupuncture, and dry needling.

She is passionate about patient-centred care and helping people regain strength, confidence, and return to the activities they love.

Erica Norman, BEnd, MScPT Clinic Director & Registered Physiotherapist Erica discovered her... Read More

Jesse Tom, BBA, BScPT

Physiotherapy Resident

Jesse is a dedicated Physiotherapist with a diverse academic background and a strong commitment to patient-centred care. A proud first-generation Chinese-Canadian, he began his professional journey in business, earning a Bachelor of Business Administration from Memorial University. Motivated by a desire to make a direct impact on people’s lives, Jesse went on to pursue a career in physiotherapy, uniting his analytical mindset with a lifelong passion for movement, exercise, and rehabilitation.

Jesse earned his BSc (Hons) in Physiotherapy from Manchester Metropolitan University in England in 2024. Throughout his clinical training, he developed broad experience across orthopaedics, community health, acute care rehabilitation, and palliative care. He also gained valuable sports physiotherapy experience working with the Bury Football Club U23 team in Manchester, supporting athletes in performance, injury prevention, and recovery.

Jesse takes a holistic, evidence-based approach to physiotherapy, emphasizing education and both hands-on and individualized exercise therapy. He works collaboratively with patients to build confidence in movement and empower them throughout their rehabilitation journey. Whether helping individuals recover from injury, return to sport, or regain function for everyday activities, Jesse is dedicated to delivering high-quality, goal-driven care.

Originally from Placentia, Newfoundland and Labrador, Jesse values building strong relationships and meaningful connections within the communities he serves.

Outside the clinic, Jesse stays active through ball hockey, soccer, and weightlifting. He also enjoys cheering on the Edmonton Oilers and Arsenal Football Club, as well as travelling, photography, and playing the drums.

Jesse Tom, BBA, BScPT Physiotherapy Resident Jesse is a dedicated Physiotherapist with a divers... Read More